Privacy Policy
Effective Date: February 9, 2026KØHAI Global (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website kohaiglobal.com or use our applications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name and email address when you voluntarily submit them through our contact form.
- Device & Usage Data: When using our applications, we may collect anonymised device information, usage patterns, and crash reports to improve performance and reliability.
- Sensor Data: Some of our applications use device sensors (such as motion and orientation data) to deliver core functionality. This data is processed locally on your device and is not transmitted to our servers.
- Cookies: We use essential cookies to analyse website traffic and optimise your experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide support
- Improve, maintain, and optimise our applications and website
- Diagnose technical issues and fix bugs
- Comply with legal obligations
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers bound by confidentiality obligations, or when required by law.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for no longer than 24 months unless you request earlier deletion.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict processing; withdraw consent; or lodge a complaint with a supervisory authority.
To exercise any of these rights, please reach out via our contact page.
7. Third-Party Links
Our website or applications may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact
If you have any questions about this Privacy Policy, please reach out via our contact page.